Terms & Conditions

The depiction of goods for sale on this website by Animal Health Supplies Pty Ltd (ABN 30 131 283 442) (AHS) does not constitute an offer to sell but an invitation to treat.

By placing an order, you are making an offer to purchase the relevant goods specified in the order. AHS may, in its sole and absolute discretion, accept or reject any offer made by you. To the extent permitted by law, AHS is not liable to you in any way for any loss or damage suffered as a consequence of any delays in delivery or any incapacity, inability or refusal to supply any goods.

Upon the acceptance of an order by AHS, a separate contract of sale will arise comprising the accepted order and these terms and conditions.

Title in the goods will remain with AHS until all monies owing by you to AHS on any account whatsoever have been paid.

Risk of loss or damage to the products will pass to you upon delivery to the carrier. Your assumption of risk shall not be interpreted as being inconsistent with any retention of title in those goods.

AHS shall not be responsible for goods in the possession of the carrier, and shall not be liable for any failure to deliver by the carrier, or loss or damage in transit and shall be under no obligation to replace goods so lost or damaged. All claims for failure to deliver, or for loss or damage in transit, must be made by you against the carrier. At its sole discretion, AHS may assist you in resolving certain carrier claims. Except as provided in the shipping/refunds policy, which forms part of these terms and conditions, AHS has no obligation to accept returned products.

You acknowledge and agree that you have not relied upon any representations made to you by AHS regarding the goods, the fitness for purpose of the goods, the qualities or characteristics of the goods or any other matters in respect of the goods and that you have satisfied yourself that the goods are fit for the purpose you require them for. You accept all risk and responsibility for the consequences arising from the use of the goods whether singly or in combination with other products.

To the fullest extent permitted by law and without excluding or limiting any rights which you may have under the Competition and Consumer Act 2010 (Cth), all terms, conditions, warranties and guarantees that are or might otherwise be implied by law, practice, trade usage or international convention are excluded.

To the fullest extent permitted by law, AHS’s liability for breach of any implied terms, conditions, warranties or guarantees that cannot be excluded shall be limited at its option to any one or more of the following:
(a) replacement of the goods or supply of equivalent goods; or
(b) payment of the cost of replacing the goods.
To the fullest extent permitted by law, you agree that AHS shall not be liable to you for any direct, indirect, special, incidental or consequential loss or damage suffered by you as a direct or indirect result of your purchase, use or application of the goods and you hereby expressly release AHS from all such loss or damage. Unless otherwise indicated, all prices are in Australian dollars and are exclusive of goods and services tax. All prices exclude the costs of delivery. Prices are subject to change.

You shall pay all taxes, duties or other governmental charges imposed on sale or delivery of the goods.

Unless otherwise indicated the products sold by AHS to you are packaged for sale in Australia.

Where you are located, reside or are domiciled in a jurisdiction other than Australia, the laws applicable in your jurisdiction may restrict or prohibit you from purchasing goods from AHS. You are responsible for compliance with any applicable local laws and obtaining any necessary licences or governmental approvals. You must make your own enquiries and satisfy yourself before ordering any goods from AHS to ensure that your so doing will not violate any such law. You agree to indemnify AHS against any and all loss, damage, costs, expenses and liabilities arising out of or in connection any breach of applicable local laws.

AHS will not be liable for any delay or failure to perform its obligations resulting from any circumstance beyond its reasonable control.

If any part of these terms and conditions may be read in a way that makes it illegal, unenforceable or invalid, but can also be read in a way that makes it legal, enforceable and valid, it must be read in the later way. If any part of these terms and conditions is illegal, unenforceable or invalid, that part is to be treated as removed from these terms and conditions and the rest of the terms and conditions are not affected.

These terms and conditions (and any disputes arising out of these terms and conditions) shall be governed by and interpreted in accordance with the laws of New South Wales. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales, Australia.

Wordwide Shipping

We ship our products all over the world. We ship via Australia Post or courier service.

APVMA Audited Facility

Tracerite and Syncrite products are manufactured in a GMP facility audited by Australian Pesticides and Veterinary Medicines Authority (APVMA).

Competitive Pricing

Contact us to discuss any animal health products not listed on our website and we will endeavour to offer you a competitive price.

Secure Payments

All payments are authenticated, encrypted and decrypted using SSL - the industry standard encryption-based Internet security protocol.

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